Inquiry Information and Privacy

This notice explains how Jiangsu Shengshi Fluid Control Equipment Co., Ltd. (SHENGSHI) handles information submitted for product inquiries.

Information you provide

When you submit an inquiry, we collect the information you choose to provide. This may include your name, company, email address, country, product requirements and attached files, such as purchase lists, drawings or photographs.

Providing information is voluntary. An email address is required to submit the form; the other fields and attachments are optional. Please send only information relevant to your inquiry and do not include unrelated sensitive information.

How we use inquiry information

We use your information to respond to your inquiry, help select suitable products and prepare quotations.

For product selection and quotations, we share only technical requirements, quantities and necessary drawings with relevant factories when needed. We remove customer contact details before sharing this information.

Where information is stored

Inquiries are saved as private records in our WordPress website and are sent to and stored in our company email system. The website is hosted by Hostinger.

How long information is kept

We currently have no fixed deletion schedule. Inquiry records, attachments and related emails are retained according to business needs.

Contact through WhatsApp

You can also contact us through WhatsApp. WhatsApp is a separate platform, and messages sent through it are handled on that platform.

Questions about your information

For questions about the information you have provided, contact us at xiaojie.gong@js-sslt.com.